To initiate a return on eligible merchandise, please email help@vinylicons.com within 30 days of receiving your, along with your order # and reason for return. We will reply with your Return Authorization # and a pre-paid return shipping label for you to print and ship your item(s) back to us.
If you choose not to utilize our pre-paid return shipping label, it is recommended to mail products back to us using an insured and trackable shipping courier. Vinyl Icons™ is not liable for returns that have been damaged or lost in transit. Please save a copy of your return tracking number for your records.
Refunds and Store Credits are processed within 4-7 business days of receiving package.