Shipping & Delivery
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Domestic shipping can take up to 4 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Priority shipping(3-4 business days) is a flat rate of $7.99 and Express shipping rates are calculated at checkout.
Here are the full details of our Shipping Policy. -
We offer free shipping on all orders over $100 in the U.S. (after any promotions or taxes have been applied to an order)
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We're sorry, but at the moment, we only provide shipping services within the United States. We're currently investigating possibilities for international shipping and hope to broaden our services in the future.
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Great news! We're offering free shipping for all U.S. orders over $100, after any promotions or taxes have been applied.
Just give us 1-2 business days to get your order ready.
Plus, with Priority Shipping, your new goodies will be with you in just 3 to 4 business days.
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After your order is dispatched, we'll send you an email to confirm the shipment and provide details for tracking your order.
Please note it might take 1-3 business days for the tracking number to fully register in your local courier's system.
If you're unable to see any progress within this period, don't hesitate to contact our customer relations team at help@vinylicons.com.
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If your shipping address was correct and you still haven’t received your package within 3-5 business days after your package was marked as delivered, please file a stolen package report with the shipping carrier, and then contact our customer relations team at help@vinylicons.com
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Please note that you might see an error message when you click the tracking link provided by our team.
This is usually because the mail carrier team needs some additional time to scan and update your parcel details in their shipping system.
Generally, shipping estimated time of arrivals (ETAs) take about 24-72 hours to appear and will automatically display your order's arrival time once fully updated in the mail carrier's system.
If you still can't see any shipping updates after 72 hours, please don't hesitate to reach out to us at help@vinylicons.com.
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If your order contains one or more pre-order items, all items in your order will ship together once the pre-order items are able to ship.
Exchanges & Returns
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We gladly accept returns for refund on eligible merchandise within 30 days of delivery. Click here to learn more about our Return Policy.
Please note, Headwear and Final Sale items are non-returnable.
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To assist you further, please kindly send an image of the damaged or unworn item(s), along with your order number and the packing slip that came with your order, to our customer relations team at help@vinylicons.com.
We appreciate your cooperation.
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If you place multiple orders, you will need to request a Return Authorization for each order placed.
We are unable to combine multiple orders into one return. Click here to learn how to Start a Return -
Should you wish to cancel your order, please contact our friendly customer relations team at help@vinylicons.com. Ensure to do this within 24 hours of order placement, and we'll do our best to halt the shipment of your order.
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All returns will amount to the value of your items seen at checkout after applying any promotional offers to your order.
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Discount codes can't be used on return/exchange orders.
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If you've received an order as a gift and wish to exchange or return it, feel free to contact us at help@vinylicons.com.
We're here to assist you!
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Currently, we can only issue refund for cancellations to the original form of payment used during checkout.
Products & Sizing
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Please check the product pages of any style you have your eye on for the exact size guide and measurements.
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To effectively maintain the longevity and quality of our items, please follow the specific instructions located on the care label inside your garment. Each piece is uniquely designed and care instructions do vary; however, our normal practice is to wash our pieces inside out in cold water and allow our items to air dry.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.